The Studio Queue is a shared board for dividing editing work at a busy shoot. It lists every team waiting to be edited in the order their photos arrived, shows who is working on what, and hands the next team to whoever is free. This article explains how to open it, claim work, and keep two editors from stepping on each other.
Open the Studio Queue
Click the Queue tab in the top navigation, next to Studio. The board opens full-screen and refreshes on its own, so you can leave it up on a second monitor and watch teams arrive.
Not the same as the Send-To Queue. The Send-To Queue stages finished designs to your presets so you can send a whole batch at once. The Studio Queue is the opposite end of the workflow: it assigns unfinished teams to editors. One is about sending; the other is about dividing up the editing.
The board
Each row is one team, listed top-to-bottom in the order its first photo arrived (first in, first out). The numbered badge on the left is the team's position in line; the next team up is highlighted. Each row shows:
- Team — the team's folder name.
- Event — the event the team belongs to, with its friendly event name underneath when available.
- Photos — how many photos have arrived for the team.
- First upload and Last upload — when photos started and last landed.
- Editing — who is on the team and when they started (or who finished it, with the turnaround time, once it's done).
- Status — a Waiting, In progress, New photos, or Done badge.
Use the event dropdown at the top to narrow the board to a single event, and the Show done switch to bring completed teams back into view (they sink to the bottom). Refresh forces an immediate update.
The event dropdown lists only events that actually have teams in the queue, so it never fills up with empty shoots. Your choice is also sticky: once you pick an event it stays selected as you open a team into the editor and come back with Complete & return to queue, so you don't have to re-filter every time.
Clear the queue
If you're an owner or admin, a red Clear queue button sits next to Refresh. It clears the board in one action — useful at the end of a shoot when everything left over should just be marked finished. The button is disabled whenever nothing is active.
Clicking it opens a Clear the queue? confirmation that tells you exactly how many teams will clear and which event scope it covers. Clearing honors the current event filter: if you have an event selected it clears only that event's teams; with no event selected it clears all events. Nothing is deleted — cleared teams move to the done list and can still be reopened later, exactly like teams you finished one at a time.
Claim a team
To take a team, find its row and click Open. That claims the team for you and drops you straight into its folder in Studio, ready to edit. The team flips to In progress with your name on it, so everyone else can see it's taken.
When you're free and just want the next team in line, open the next Waiting row from the top of the board — the highlighted one is always next up. Claiming is race-safe: if two editors grab the same team at the exact same moment, only one wins it. The other is never silently dropped into a team someone else already owns.
When a team is already claimed
Because the board refreshes on a short delay, it's possible to click Open on a team another editor claimed a moment ago. When that happens, a Team already claimed dialog appears, naming the editor who has it. You have two choices:
- Open anyway — go into the team regardless. Use this if you're collaborating on the same team on purpose.
- Go to next — skip it and claim the next waiting team instead. If nothing is left to claim, you'll get a short message saying the queue is clear (or that the rest are already being edited).
How a "team" is defined
A team is the shallowest folder in a branch that directly holds designs. Whatever folder a team's photos land in first is the team — the rule is purely structural, so it works whether your events nest teams shallowly or several folders deep.
Print sub-products living below a team — for example its Plaques or Plaque-PDF subfolders — are deliberately not listed as separate teams, even though they also contain designs. They're downstream artifacts of the same team, not their own editing assignment, so the board shows the team once instead of duplicating it across every print product underneath it.
The assignment banner
Once you open a team, a green Queue assignment banner appears at the top of its folder in Studio, labeled with the team name. From the banner you can:
- Complete & next — mark this team done and jump straight to claiming the next waiting team.
- Complete & return to queue — mark it done and go back to the board.
- Dismiss the banner (the ✕) to leave the assignment without marking it done.
The banner follows you into the team's subfolders too. If your editing takes you down into a team's Plaques or PDF subfolder, the banner stays visible so a nested editor still sees who owns the work and can finish it without climbing back up to the team folder.
You can also mark a team done straight from the board with Mark done on its row, and bring a finished team back into the line with Reopen (visible when Show done is on). Reopening returns the team to Waiting so any editor can pick it up again.
When new photos arrive for a finished team
Sometimes a straggler photo lands in a team an editor already finished. When that happens the board automatically brings the team back onto the active list with a purple New photos badge, so nobody has to remember to reopen it by hand. The team becomes grabbable again — opening it re-claims it for you, just like any waiting team — and its earlier "done" credit is cleared so it reads as a clean assignment. This only triggers when genuinely new photos come in, not when you re-edit a team's existing photos.
Event names on the board
For GFcrew/Pro accounts, the Event column shows the friendly event name beneath the folder's event code, matching how Studio's folder tree already labels events.
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